FAQ

I am totally new to this “website thing”. How does the whole process work?

For a standard site, my process is three-fold.

First, the Discovery phase. This is where we discuss the scope of the site, as well as your branding and what aesthetic you want to portray.

Second, the Design phase. Here I’ll take all the information we’ve gathered and will create some mock-ups for you. You’ll send me feedback, and I’ll send you revisions, and we’ll keep doing that until the design is complete.

Third, the Building phase. Here I’ll build the site fully and then send you a live beta version. You can test it and make any final changes and then I’ll push the site live.

Is a meeting actually necessary?

No.

We can arrange meetings if necessary but they are not always required. Thanks to modern technology we can carry the entire process by emailing designs and developments for you to see on your own computer, and in turn, you are able to respond your input. I can email invoices to you directly and you can make payments by internet banking or by visiting the bank.

How long does it take to build a website?

The length of time it takes to build a website is dependent on the individual project. However, a basic website can take between 2 – 4 weeks to be up and running, while a comprehensive website may take between 6+ weeks. In each case, I will keep you informed from the start and will always work towards launching the website within the agreed deadline.

How does the payment process works?

Once I produce project overview and we agree all deliverables and costs I will take initial 40% deposit. Once I have completed and fulfilled my scope, the final 60% is collected and your website is then scheduled for launch.

Can you help me source photos for my website?

Yes. I will help you source stock photos from sites such as www.crestock.com or www.pixabay.com. I also have photographer and videographers available to produce custom photography and videos for your website.

Do I own my website?

YES! Everything that I build will be 100% owned by you. Most of my clients stay with me for the life of the website. But if for any reason you decide you want to take another company to service the site, I will happily assist you in making the transition as effortlessly and efficiently as possible. The website is yours after all, and I want you to take it wherever you go.

Do you have any more questions?

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